How can we help?
Answers for parents and guardians, before you enrol and after. Search, or ask our assistant.
The questions families ask most.
How do I sign in as a guardian?
My child cannot sign in
Do I pay to start?
How does billing work?
Why is my child’s access paused?
Does my child need to install anything?
Answers in more depth.
What age can a child start learning Linux?
A child can start learning Linux from about age 10.
CertificationsCan a 13-year-old take the CompTIA Security+ exam?
Yes. CompTIA states there are no age restrictions for its exams, but recommends that candidates be at least 13 years old.
CertificationsCan a teenager take the AWS Certified Cloud Practitioner exam?
Yes, from age 13 with a parent or guardian’s consent.
Learning LinuxWhat is Linux, and why teach it to children first?
Linux is a free operating system that runs most servers, cloud platforms and security tools.
Safety & dataHow does an AI tutor teach a child safely?
The tutor stays on the lesson, explains ideas in small steps and tries a new angle when a child is stuck.
Learning LinuxWhat comes after the Linux foundation?
After the three foundation levels, a student goes deeper in one direction: Cybersecurity and Defence, DevOps and Cloud, or Data and AI.
Getting startedWhat does my child need at home to start?
A phone, tablet or laptop with a browser and an internet connection.
Getting startedHow do I pay, and what happens if a payment is missed?
Each month you receive one family invoice with a due date, and reminders before it.
Getting startedIs it free to register, and when do I start paying?
Yes. Registering your child is free, and nothing is billed when you register.
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